With IBM analytics technology, the Durham, N.C., Police Department reduced the amount of violent crime in a two square mile region of the city by more than 50 percent during a four-year span. Watch this video for details.
To streamline communications to police officers in the field and reduce costs, the city of Redlands equipped them with new touch-based smartphones and tablets. While they proved their value in everyday field operations, it soon became clear that their IT team needed a cohesive and centralized way to administer this mobility infrastructure and better support its users in the field. Officials in other cities may be interested in the solution Redlands chose and the benefits gained.
Reed Pangborn is AT&T's area vice president for government, education and medical. In that role, he is responsible for helping cities "mobilize" their applications.